Leased line installation

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By continuing to use our website, you agree to the use of cookies. Installing a leased line Once you have accepted your leased line quote and supplied your provider with all the necessary information, the leased line installation process can then take shape.

Are there any additional costs included during the leased line installation process? Once your order has been placed with your Internet Service Provider or point to point leased line provider and accepted by the ISP provisioning team, they will then place the order with Openreach. Typically, your ISP will email you within hours to confirm that the order has been accepted and placed with Openreach.

Once the order has been placed within five working days we would expect to receive an order ID and circuit reference number, this is normally referred to as a ONEA reference. It is important to keep a note of this reference as during the planning and installation stage of a leased line installation you may need it when discussing the work with the leased line planners and installation engineers.

Once your order has been accepted and a ONEA or Circuit Reference has been issued your order will now move into the official planning stage. Once the leased line order has been accepted by Openreach a series of planning activities that relate to your leased line circuit take placed which include verifying network information and capacities, planning fibre runs and routes, as well as locating any existing fibre that may already be present in your premises.

Please be aware that on some occasions Openreach may contact you directly this is where knowing the ONEA reference number is useful to arrange access and to arrange the site survey. Typically, site surveys are completed within 25 working days of placing your order with your ISP however Stream Networks normally complete this work within 15 working days. Once the ISP has the survey results back from Openreach they will be able to advise whether any excess construction charges, wayleaves, or any other restrictions apply to the order and confirm a Committed Delivery Date.

During the initial survey, it may be discovered that additional work is required to deliver the service. This is typically seen where fibre is not present at the customer site and requires a new fibre to be installed. The excess construction charges can include digging new trenches, paying for ducting or manholes and the time it takes to provision the new fibre. After the site survey is completed, your ISP will confirm with you if any excess construction charges apply which may affect your installation cost and if they have been identified tell you what they are and what the excess costs are.

No utility has the right to enter upon private land without obtaining prior consent. The answer here is — obviously — very fast. As mentioned earlier, as this is asymmetric and contended, this will fluctuate and be affected by peak times throughout the day.

With a fibre optic leased line, the speeds obtainable can be ridiculously fast. As leased lines are uncontended symmetrical lines, you can even define how much speed you require from a leased line to suit your personal business requirements, meeting both your requirements for capacity and budget. As an example, if you run a printing business, you may need to upload large graphic design work files to cloud storage for clients to review.

Standard broadband services are usually asymmetrical, meaning the upload speed is nowhere near as fast as the download speed. You will be waiting around for large chunks of the day whilst your work is uploaded. However, with a fibre optic leased line, you can choose your dedicated upload speed to supercharge these transfers and allow you to get on with the important stuff.

Fibre optic leased lines are usually described in two parts, a line speed and a bearer speed. The number before the slash is the line speed and the number after is the bearer. The line speed is the symmetrical speed of what you experience when you use the connection — ie for both uploads and downloads. The bearer is the maximum speed that the line can go up to. This means that in the future if your needs change for example, your business grows and your current line speed is lower than the bearer speed, you should be able to upgrade your bandwidth and pay just a bit more per month.

From here, they can upgrade in increments all the way up to Mbps, giving you reassurance that your connection can change with the needs of your business. The most common bearer sizes are Mbps and 1Gbps, with 10Gbps also being available although not widely. At a glance, businesses may be attracted to leased lines purely for speed — having superfast access to the internet in an age of increasing cloud service adoption makes a huge amount of sense.

But ultimately speed is only one of the factors that make dedicated connections an essential piece of infrastructure for many businesses. Having a symmetrical connection makes the use of VoIP for business telephony and communication more reliable. The SLAs that come with a fixed connection also mean that any fault is often fixed within hours, not days or more. Essential for businesses with a high reliance on data for their day to day operations.

Ultimately, any business would benefit from a leased line, but those that we see with a particular need usually fall into these categories:. Any business that absolutely must have fast data transfer for their day to day operations is a potential leased line candidate. This could include financial services firms that may need up to the second or faster intelligence and trading capability, or digital businesses that need fast response times on any customer interaction, for example with e-commerce or complex app infrastructure.

Using cloud services as the backbone of business operations is now standard. Most businesses rely on CRM systems like Salesforce which are entirely cloud-based.

Leased lines obviously help these firms have unfettered access to such services, but particularly where large datasets are being crunched in the cloud. This is particularly useful for any data-focussed tech businesses which need to actively monitor and analyse customer data in real time, or provide Software as a Service SaaS or cloud applications to clients themselves like us for example! Any business that uses VoIP for their calls needs a stable connection.

Because calls need fast response times from speaking upload to being spoken to download , symmetrical connections are usually the favoured options for VoIP reliability. Here are just a few:. You really need to view the installation of your fibre optic leased line as project. There are various queries to handle, appointments for surveys of your premises to be present for and engineer visits to be aware of.

You need your chosen provider to have a team dedicated to managing installations whilst keeping a close eye on how things are progressing and clearly communicating updates to you as soon as they have them. Where is the support team based, and what hours do they work? How will you raise issues to them? Whilst a provider will not necessarily help you set up all the computers, switches and wireless access points in your office network, will they at least hold a handover call to help you plug your gateway or main switch into the termination equipment on site and ensure that your connection is up and working?

If extra work is needed this will come at a cost which can be hundreds of thousands in the worst locations, although that is extremely rare. Common reasons you may see excess construction charges on leased line installs include :.

Anything that requires physical work to complete the leased line installation may come at a cost to you. A provider cannot be percent sure on what works may need to be undertaken at the time of quoting, so this is simply a way to cover themselves should there be any obstacles along the way.

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